How we are regulated

The Homes and Communities Agency (HCA) helps create successful communities by making more homes and business premises available to the residents and businesses who need them. It also regulates social housing providers in England.

Homes and Communities Agency logo

All housing associations (Registered Providers RPs) are regulated by the Homes and Communities Agency (HCA). They produced a Regulatory Framework, which was revised in 2015, that details how we are expected to run the business.

The framework covers the HCA’s six standards – which are the key areas of our business:

  • Governance and Financial Viability
  • Value for Money
  • Rent
  • Tenant Involvement and Empowerment
  • Home
  • Tenancy
  • Neighbourhood and Community

We review our compliance with the framework annually and report to our Group Board to assure them that we are well run.

Following detailed reviews undertaken in September 2015 and March 2016, the Board can confirm full compliance with the Regulatory Framework, which incorporates the Governance and Financial Viability Standard. This includes the completion of the Assets and Liabilities Register in line with requirements of the standard.

Additionally we have adopted the National Housing Federation’s (NHF) Code of Governance, which are the rules by which the Boards run the business. Again we are fully compliant with the Code and we review our compliance and report to the Group Board each year.

In March 2016, the Group Board agreed to adopt the NHF Mergers, Group Structures and Partnerships Voluntary Code for Housing Associations to guide its approach to future opportunities.

Spotted an error on this page?

Report error

Please fill out the form with details of the error.

  • This field is for validation purposes and should be left unchanged.