Our customers

Our Customers

Across the Group, we aim to provide our customers with excellent services and homes.

We offer a range of tenures and home types, ranging from fixed term tenancies or starter tenancies at social or affordable rent all the way to shared ownership, market rent and market sale.

Our customers can also benefit from a wide array of support services that we provide. These range from free benefit and money advice and tenancy support to IT and computer training or employment services.


Encourage is our support service,  this service provides housing and support for adults with learning disabilities as well as homes for over 55s. We also support older tenants via our Lifeline and Community Alarm and Support Service (CASS). These allow customers to maintain their independence while living in their own home. At the same time they give family members peace of mind knowing that their loved ones are safe.

If you would like to know more about Encourage and the range of services we can offer please visit the options below.

“A very high level of kindness and respect shown to me since my wife died and for many years before. Nothing is too much trouble.” – A very grateful tenant

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